Dear Customers,

To ensure the highest security and performance levels for our services, we’re applying hardware and software upgrades on our core servers. The necessary downtime for this purpose is scheduled for August 11, 2024, at 1 pm PST and will take up to 4 hours to complete.

During maintenance, the Spivi platform will experience service interruptions, impacting our data center.

While your Spivi systems are designed to stay operational during maintenance time, automatic and manual login procedures will not be available during maintenance hours. You will still, however, be able to recover the performance data captured during classes after the scheduled window using the “My Studio” section on www.spivi.com

Here is the maintenance schedule and the list of affected services:

August 11, 2024 at 1:00 pm - 5:00 pm PT, maintenance will impact the services as described below:

  1. Web widgets – will be down.
  2. Class scheduling services – will be down.
  3. API services – will be down.
  4. Mobile app – will be down.
  5. Some sections on our main website at www.spivi.com will be closed.
  6. Integrations with 3rd party platforms such as MarianaTek, Mindbody, WellnessLiving, Zingfit, GymMaster, ABC, ASF, and others – will be down.

For up-to-date information about system status during maintenance hours, check the www.spivi.com log-in page.

We apologize for any inconvenience generated by these service interruptions. Please ensure that your customers and staff members are aware of these critical updates.