Dear Customers,

To maintain service performance, we’re upgrading our core servers with new hardware and software. The scheduled downtime for this work is on April 18, 2026, at 3 pm Pacific Time and will last up to 4 hours.

During maintenance, the Spivi platform will experience service interruptions affecting our data center.

While your Spivi systems are designed to remain operational during maintenance, automatic and manual login procedures will not be available during these hours. However, you'll still be able to retrieve performance data captured during classes after the scheduled window using the “My Studio” section on www.spivi.com.

Here is the maintenance schedule and the list of affected services:

April 18, 2026, at 3:00 pm - 7:00 pm Pacific Time, maintenance may impact the following services:

  1. Web widgets
  2. Class scheduling services
  3. API services
  4. Mobile apps
  5. Fitness Test Log
  6. Some sections of our main website at www.spivi.com will be down.
  7. Integrations with 3rd-party platforms such as MarianaTek, Mindbody, WellnessLiving, Zingfit, GymMaster, ABC, ASF, and others may be down.

For up-to-date information about system status during maintenance hours, check the www.spivi.com login page.

We apologize for any inconvenience caused by these service interruptions. Please ensure that your customers and staff members are aware of these critical updates.