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Getting Started – Spivi System

Spivi delivers an outstanding experience to your club members using advanced visualization, data tracking, and cloud connectivity.

 

Follow these steps to turn your club into a fully operational Spivi facility:

1) Spivi system installation.

Watch this step by step system installation tutorial (click here to view) or grab the hard copy installation manual from the package to complete the system physical installation.

2) Spivi system license activation.

  • Send an email to support@spivi.com with the subject ‘Spivi System Activation’ and specify your club name.
  • Turn on the Spivi system and make sure that it connected to the internet.
  •  A customer support representative will connect remotely to your system and activate the license.

3) Fitness equipment pairing.

The linkage between your fitness equipment (indoor cycling bikes, heart rate monitors) and a Spivi system is called pairing.

  • Send an email to support@spivi.com with the subject ‘Fitness Equipment Pairing’ and specify your club name.
  • Our customer support team will send you available time slots to complete this step.

4) System operation training.

In order to get the most out of your Spivi system, we offer free online live training webinar with your instructors.
Our customer support team will send you available time slots to complete this step.

5) Check out our video tutorials page to learn more about system operation.

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